My broadband gets disconnected often. Due to ill health my husband passed away and currently I am not in a position to pay the Telephone bills. Hence I would like to disconnect the phone with immediate effect. For your information when my husband was alive and during his service the MTNL bill was in favour of the Co.
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Now as there is no regular income I am unable to pay the bill, hence I request u to kindly disconnect the Landline with immediate effect. Hope u would expedite the matter immediately and give us the reply for the same. On travelling to Bangalore my hand set seems to be blocked as it does not recharge also — WHY?? I need details of calls from my number xx.
I get rembuirsement for the calls made. If you can provide me the details for last 3 months, I can call regularly from my number xx. I have already called the call centre and approached CSC. My land line no. I have broad band also on the same line. I had complained about the faulty line from my cell to The line started working in the afternoon.
Now after 6. Kindly depute somebody to check up the same.
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Thanking you. Phone no. I have all documentary proof to show the BB speed and contineous disconnection of BB. Please let me know what is a way out. Dear Sir, With reference to below mail work order number dt 15 Dec. In case if decision had already been taken to install cables in the area, please share cabel installation shedule or deadline with us. After generating the monthly bill please send us SMS mentioning bill amount and due date, so that we will pay the bill in time. Thanks for your co-operation.
My phone was dead from 15 Novmber to 13 January and i was continuously paying bills for my dead phone. Regarding this i am continously visiting to Burari MTNL office but every time i was returned back telling that your phone will be active in days but days becomes months.
Now my phone is again in working condition from 14th January My area SDO assured me that you will get rebate for 2 months and he asked for application regarding this. Kindly do the needful or if you are also not able to do anything then please provide me the number or Email ID of your higher officers toescalate this matter.
My land line no is which is dead around one week back. I had lodged a complaint on This is the way MTNL customer service works? Nobody is interested in serving and they are least bothered of the competition in the market. My landline is out of order since 08jan.
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Please act accordingly as I have a sick person in the family due to which I require the phone every time. Appreciate if you cud look into this on a priority basis. My Dolphin Tel Bills which I used to pay regularly through net banking are now not reflecting on your website. It continuously shows an error. The Bill also comes to me very late just a day or two before due date. I had opted for Dolphin Services on my above tel no. As of date there are no arrears absolutely to be paid by me.
Your Bill reflects a refundable deposit of Rs. I request you to kindly look into the matter and settle the amount due to me as urgently as possible. Hoping you will do the needful at your earliest and oblige. I am unable to get the 3G connection to my phone Phone No. I even visited Customer Care Fountain. They have instructed that their SIM is 3G ready. I have made several calls, but their response is very bad. It is better to shift to private companies.
My internet speed is too low and what promised has never never been delivered. Very unhappy with the trumpcard services. With these 2 numbers your neighbour can change your password and enter your web mail page. He can also change password for internet connection.
At Present i am having a telephone with broadband connecton. As my broad band connection is not working. Several times i lodge complaint through My telephone bill was paid till date. Then there is no point to disconnect the No. I am getting problem in my internet connectivity.
At present i am having a telephone with broad band connection. As my broad band connection is not working i have contacted your office at marol opp. One mr.
Kumar from your office came and configured the modem and said that as there is no direct line the internet will not be through… afterwards one lineman came and did something and went off. It is a matter of great concern that neither i am not able to use my internet nor my landline as it is out of order for more than three weeks. Therefore it is requested that the matter may be taken up immediately at your personal level for rectifying the defects and making the internet and land line through at the earlieast. I have MTNL land connection for last more than 15 years bearing xx.
I have converted it to only incoming since last 2 years but my phone line is dead for almost more than 20 months [you can check the incoming record], In between it got repaired for only few days and again becamedead. Our local wire men some time repair the line and always say that your line is okay up to your door and he is reluctant to check in house line. Now I got fed up and hence want to close the line forever, please suggest the procedure to disconnect the line and demand for deposit. My landline no has been faulty since days. Several times i lodged the complaint through and I am sorry to let you know that till date my line is not working and the technican from MTNL has not turned up.
With reference to the subject we have to bring to your kind notice that the subject internet gets disconnected in the middle when we are doing urgent mails or checking the mails. The connection get disconnected every half an hour interval when we want to work on internet. This is continuously done from last 15 to 20 days though we made several complain to your department But they have overlook at the complaints and no response has been given towards the same nor does your representative wireman is ready to attend the complain given by your operators to him.
I have been having frustrating experience with MTNL customer care. I have booked my complaint atleast times now regarding my internet connection. My complaint gets booked and I am provided with a complaint number.
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Typically when you call back and try to complaint for the second time you are told that your complaint is already been booked. However, I was able to lodge complaints again and again which means that my complaint is being closed without actually fixing the problem. My internet connection has not been working for two weeks now. It is very inconsistent. There are frequent disconnections. A internet page loads occasionally but most of the times due to intermittent disconnection of internet connection, I am not able to do any work on the internet without disruption for over 5 minutes.
My cell no. My tel. Some one from the telephone exchange came and fixed recently..
MTNL Launches Landline Video Telephony Service in Mumbai and Delhi
We might disconnect the connection if our problem persists.. My MTNL phone has been faulty for the last one month. Several times i called and lodged a complaint through but no resolution yet. There is lot of problem in network In my premises B. My Landline no is been faulty since days. Several times i have lodged the complain through and Drag according to your convenience.
Pinterest Reddit. The company has seen surrenders of about a lakh during the current fiscal with net surrenders likely to be in the 60,, range. The scheme has already found about 10, takers. Mr Dube is in place of I C Srivastav, who died following a heart attack. Also, in cases of disconnection of phones due to non-payment, MTNL Mumbai has waived off the rental component for the period of disconnection. However, the subscriber has to pay the outstanding amount in one instalment.
MTNL is taking various other steps in a bid to become more customer-friendly, like starting a call centre for landlines, starting Telemarts where customers can purchase MTNL products. It also plans to provide SMS short messaging service from landline to mobile phones through operator and waive off signature verification for transfer applications. It has entered into an arrangement with Lucent to issue 10, trump cards every month and will be getting 12, Kyocera handsets for its Garuda service shortly.
Mail This Article. My Saved Articles Sign in Sign up. Find this comment offensive? This will alert our moderators to take action Name Reason for reporting: Dial and get the acceptance tone. Call Transfer Call Forward. Dial followed by the telephone number for which the call is to be transferred. He will get the acceptance tone. Dial and wait for acceptance tone. Dial the registration code followed by the time you wish to be reminded or worken-up at Dial the cancellation code followed by the time you booked the call.
Choose a short code for the number you dial frequently e. On your telephone dial then the short code followed by the subscriber's number i. Dial then the short code to dial the number i. Dial 15 yyyyyy new tel. Suppose you want to make your secret code. Follow this procedure to register this: Dial then wait for the acceptance tone then disconnect.